Results and Support

Looking for your test status or results? Feel free to contact our help desk for an update on the status of your COVID-19 PCR test, or to have results resent to you.
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For Providers

Need a better diagnostic partner? Speak with our team about what we can do to help your practice and patients today.
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Questions? Comments? Concerns? Let us know what’s on your mind! Please use the “Results” option if you are looking for Testing Results.
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Yes, we use FDA EUA testing assays that have been validated for all major variants, including Omicron, Delta and more.

We us Polymerase Chain Reaction (PCR) testing, often considered the gold standard in identifying unique RNA or DNA targets. PCR is basically a “molecular photocopier”, when a target is present in a given sample, the target is amplified by making numerous copies. In the case of COVID-19, we select two targets unique to the viral RNA, but common to all major variants. At the end of the assay, the presence is detected using relative fluorescence at specific wavelengths. As such, PCR is both highly sensitive, and highly selective minimizing false results, both positive and negative.

The Endogenous Control (EC) is a DNA target common to all human DNA. If you see this on a COVID-19 result and it says “Positive” or “Normal”;congratulations, you’re a human! We use an EC as a quality control to ensure the extraction and reaction were successful, and that the sample elute contained sufficient patient molecular information to be detectable. It absolutely does not correlate to the presences or absence of the COVID-19 target in the sample.

Looking for Results?


If you are looking for results for a COVID-19 test that was taken more than 48 hours ago, please submit a results request:

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Using this form will ensure we get a chance to respond to your request. We apologize for any inconvenience,

- BioLabs Team

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